After-Sales Services

Since 2017, INO VR has been supporting VSBs, SMBs and major accounts in the procurement and set-up of their virtual reality hardware.

Made-to-measure MDM

At INO-VR, we are proud to introduce our Mobile Device Management (MDM) service, designed to meet all your VR headset fleet management requirements. Thanks to our expertise, we can provide you with the solution best suited to your needs. 

Fleet management has never been easier, allowing you to devote your efforts to more strategic aspects of your business.

  • Custom Setup - We take care of the complete MDM setup, including user account creation and headset configuration. All you have to do is focus on the essentials. 
  • Remote Management - Give your team the option of managing the headset fleet remotely, ensuring maximum flexibility.
  • Fast assistance - By combining our expertise with your MDM, we can provide fast, efficient troubleshooting when you need it. 



Logistics and technical support

Find out how our headset fleet management service can revolutionise your training experience, offering efficient logistics and multiple benefits:

  • Easy preparation - Hassle-free set-up
  • Simple return processing - INO-VR takes care of returns and restocking
  • Continuous technical support - We provide you with assistance every step of the way for a seamless experience
  • Excellent User Experience - Guaranteed smooth training experience
  • Time and effort saving - relieves the customer of logistical and technical aspects
  • Sanitary safety - Headsets are regularly reset and disinfected



Logistics and After-Sales

We at INO VR are committed to providing you with an exceptional customer experience every step of the way. This is how our worldwide shipping and quality after-sales service supports you:

  • Fast delivery Worldwide - We work with reliable partner carriers to guarantee short delivery times, anywhere in the world.
  • Remote assistance and troubleshooting - If you have an issue with your equipment, our on-site technical team is ready to assist you remotely, ensuring that your problems are dealt with quickly and efficiently.
  • Repairs - If necessary, we will take your faulty equipment back to our workshop, repair it and send it back to you as soon as it is ready.
  • Transparency - Our assistance and breakdown services are valid for 2 years, with no additional costs and no time limit. Call us with complete peace of mind.



Offres de financement

In a world where technological innovation is essential to business competitiveness, INO-VR offers a leasing service that gives you access to the latest technologies without the constraints of direct purchase:

  • Frequent hardware upgrade - With our leasing offer, you can upgrade your equipment at the end of your contract to a newer, high-performance setup at the cutting edge of innovation. 
  • Optimised accounting - Lease payments are charged to operating expenses, preserving your debt capacity and reducing your tax burden thanks to the deductibility of lease payments. 
  • Increased cash availability - Avoid buying upfront to preserve your liquidity for further, more profitable investments, while benefiting from the latest technology. 
  • Simplified environmental compliance - We take care of Waste Electrical and Electronic Equipment (WEEE) management, enabling you to comply with environmental standards with no extra effort. 


Make the simple, efficient and innovative choice for your business.


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